Frequently asked questions.
Clear answers on pricing, the no-card trial, onboarding, imports and security — then read the guides or talk to us if you need a tailored walkthrough.
Club Sphere is web-based club management software for UK sports clubs and community organisations. It is designed to bring memberships, bookings, payments, attendance and member communication into one place so volunteers spend less time reconciling spreadsheets.
We focus on a clear member journey (join, book, pay, stay informed) and transparent per-member pricing. If you are comparing vendors, start with the guides on our blog — especially the 2026 comparison — then book a short call if you want a walkthrough tailored to your sport.
Core capabilities include membership records, bookings for sessions and events, online payments and subscriptions, attendance tracking, and tools to communicate with members and parents. We publish roadmap updates through support channels as larger modules ship.
Club Sphere is £0.25 per active member per month including VAT. Use the pricing calculator on the homepage to model your club. You can start with a 14-day full trial without entering card details; billing only applies if you continue after the trial.
Yes. Every workspace includes a 14-day trial with access to the full product. No credit or debit card is required to start. If you continue, you choose your plan in the portal before any charge.
Email support is available for all clubs, alongside onboarding help for imports and configuration. Larger or multi-site setups can discuss extended onboarding with the team during sales conversations.
Yes. Most clubs begin with a structured import of members and products. Tell us what you export today (CSV, another platform, etc.) and we will map fields with you so you do not lose history you still need for safeguarding or finance.
We use encryption in transit, access controls and regular backups aligned to common SaaS practice. Read the Security & GDPR page for retention, subprocessors and your responsibilities as a data controller, and the Privacy Policy for member-facing notices.
You can align member-facing flows and communications with your club identity within the product settings. Deeper white-label or custom domain requests can be discussed for multi-site organisations.
Club Sphere runs in the browser on desktop, tablet and phone. Coaches and gate volunteers can use whichever device they already carry — there is no separate install required for standard use.
Still have questions?
Talk to us about your club, current setup and the admin tasks you want to simplify.